Search found 3424 matches

by Masher
Sun Jan 19, 2020 10:27 pm
Forum: UGCC Support
Topic: Squad Server Failing To Respond to Query
Replies: 2
Views: 10

Re: Squad Server Failing To Respond to Query

What query address are you using for the server? If you're using 127.0.0.1 and/or localhost, try changing it to the actual IP address.
by Masher
Sun Jan 19, 2020 1:05 pm
Forum: News
Topic: Retiring Protect.brainless.us product
Replies: 0
Views: 6

Retiring Protect.brainless.us product

We've decided to discontinue this service.
by Masher
Tue Jan 14, 2020 6:46 am
Forum: UGCC Support
Topic: SSL / Let's Encrypt
Replies: 1
Views: 14

Re: SSL / Let's Encrypt

EzUGCC doesn't support ssl. You'll need to move the panel to IIS or find a https forwarder that will accept https and forward it to ezugcc. Nginx can do this on windows for example.
by Masher
Tue Jan 07, 2020 6:35 pm
Forum: UGCC Support
Topic: Can't get MySQL to Connect
Replies: 1
Views: 491

Re: Can't get MySQL to Connect

The log file should give you an error that can help to further troubleshoot the issue.
by Masher
Sun Jan 05, 2020 5:30 pm
Forum: Feature Requests
Topic: Variable Validation
Replies: 1
Views: 498

Re: Variable Validation

Thats a great idea, will look into adding that.
by Masher
Sat Jan 04, 2020 8:38 am
Forum: Pre-Sales Support
Topic: Can i reuqest demo licence and install guide for centos 7 for dediacted server
Replies: 6
Views: 810

Re: Can i reuqest demo licence and install guide for centos 7 for dediacted server

We typically charge for installations, if you're interested let me know.
by Masher
Wed Jan 01, 2020 1:18 pm
Forum: Pre-Sales Support
Topic: Can i reuqest demo licence and install guide for centos 7 for dediacted server
Replies: 6
Views: 810

Re: Can i reuqest demo licence and install guide for centos 7 for dediacted server

Our linux install guides are available here: http://www.brainless.us/forum/viewtopic.php?f=21&t=442

Once you get it installed let me know and I'll give you a demo license.
by Masher
Sun Dec 22, 2019 12:11 am
Forum: UGCC Support
Topic: Conan Exiles shutdown problem
Replies: 6
Views: 560

Re: Conan Exiles shutdown problem

When it's stopped with the panel, do any messages show up in windows event viewer? Any errors in the panel's logs files when trying to stop it?

Do you have a license and are you using the monitor? If you have query monitoring enabled, what is the start time value set to for this server?
by Masher
Thu Dec 19, 2019 2:47 pm
Forum: UGCC Support
Topic: Conan Exiles shutdown problem
Replies: 6
Views: 560

Re: Conan Exiles shutdown problem

I'm unable to reproduce this on my Dev box. Is windows up to date? Anything in the panel's logs?

Kill child process shouldn't be necessary.
by Masher
Wed Dec 18, 2019 10:38 pm
Forum: UGCC Support
Topic: Conan Exiles shutdown problem
Replies: 6
Views: 560

Re: Conan Exiles shutdown problem

I'll set up exiles on my dev box and see if I'm able to replicate it.

In the mean time, how did you install the panel (EzUGCC/Manual)? What are your executable tab settings?
by Masher
Mon Nov 25, 2019 7:18 am
Forum: UGCC Support
Topic: Remote Monitor - Only Sees two servers at a time
Replies: 5
Views: 659

Re: Remote Monitor - Only Sees two servers at a time

Can you send me the monitor log of the remote and the web panel's log? An email or pm here is fine.
by Masher
Sun Nov 24, 2019 3:09 pm
Forum: UGCC Support
Topic: Remote Monitor - Only Sees two servers at a time
Replies: 5
Views: 659

Re: Remote Monitor - Only Sees two servers at a time

Try increasing the timeout value for the server definition. Also the invalid hash is odd, are both server's time accurately set and in the correct timezone?
by Masher
Fri Nov 22, 2019 12:12 am
Forum: UGCC Support
Topic: Update Emails -- Not Sending
Replies: 5
Views: 600

Re: Update Emails -- Not Sending

Emails are only sent when the auto-update tools starts and stops an update the auto updater initializes.