Not Seeing Renewal (Resolved)

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Loco
Posts: 12
Joined: Sun May 04, 2014 4:40 pm

Not Seeing Renewal (Resolved)

Post by Loco »

Hi Masher,

I'm sorry if this is posted in the wrong location.

I paid to renew through PayPal on Jul 20, 2015 for $67.47 USD and PayPal shows it as completed. However, I just got an email that my current licenses have expired and I'm not seeing anything in the License Portal that would make me think I can update my current servers. If you need my Transaction ID from PayPal, I can send it privately. Thank you for your time and assistance.

Loco
Last edited by Loco on Tue Aug 04, 2015 8:58 pm, edited 1 time in total.
Loco
Posts: 12
Joined: Sun May 04, 2014 4:40 pm

Re: Not Seeing Renewal

Post by Loco »

Thank you very much. Looks like I had an odd setting in my email that let some emails through and not others. Looks like this issue got another issue resolved for me too. Thanks again.
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