Integrated FTP on remote monitor 530 Error

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Hellion
Posts: 35
Joined: Wed Oct 05, 2011 12:51 pm

Integrated FTP on remote monitor 530 Error

Post by Hellion »

I get the following error when trying to access files from a remote server within the web panel. "Invalid username or password. (code=530) (code=530)"

FTP Log from remote server;
1/20/2021 4:43:18 PM <34559-USER ftpadmin
1/20/2021 4:43:18 PM >34559-331 Password required for ftpadmin:
1/20/2021 4:43:18 PM <34559-PASS
1/20/2021 4:43:18 PM >34559-530 Invalid username or password.
1/20/2021 4:43:18 PM <34559-QUIT
1/20/2021 4:43:18 PM >34559-221 CYA Later!

I haven't found any documentation on changing this password and or username. What am I doing wrong?
As always, thank you in advance.

Hellion
Masher
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Re: Integrated FTP on remote monitor 530 Error

Post by Masher »

ftpadmin is an internal account used by the panel to login to the integrated ftp server. I'd start by making sure the time is accurate on both servers and appropriate time zones are set on both servers.
Masher
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Hellion
Posts: 35
Joined: Wed Oct 05, 2011 12:51 pm

Re: Integrated FTP on remote monitor 530 Error

Post by Hellion »

Thanks for the reply Masher,

Both Panel and the remote host time and date are synchronized.

Hellion
Masher
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Joined: Thu Apr 20, 2006 2:54 pm
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Re: Integrated FTP on remote monitor 530 Error

Post by Masher »

I think at this point I'd need a copy of your database to troubleshoot what is happening.
Masher
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Please do not PM me unless asked to! We are a small company. If you have an issue or question it would be best to post it in the forums where it can help others in the future.

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Hellion
Posts: 35
Joined: Wed Oct 05, 2011 12:51 pm

Re: Integrated FTP on remote monitor 530 Error

Post by Hellion »

Not a problem, where should I send it?

Hellion
Masher
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Posts: 3547
Joined: Thu Apr 20, 2006 2:54 pm
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Re: Integrated FTP on remote monitor 530 Error

Post by Masher »

You can try attaching it to a PM, PM'ing me a link to it. Whatever works for you. If you're on discord you can DM it to me there as well (link to our channel is in my signature).
Masher
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Please do not PM me unless asked to! We are a small company. If you have an issue or question it would be best to post it in the forums where it can help others in the future.

NEW Join our Discord!
Hellion
Posts: 35
Joined: Wed Oct 05, 2011 12:51 pm

Re: Integrated FTP on remote monitor 530 Error

Post by Hellion »

Incase anyone else has this issue, it was caused by the time and date being out of sync on the two serves.


Hellion
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