Accessing FTP for Remote Server

[soupcan]

This used to work properly when I ran everything on a single server. Now I have a server that hosts a website, and a server for game servers. I can access files through the web interface fine. However, when FTP'ing in to a remote server, I get as far as:

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Status:	Connecting to ***.***.***.***:21...
Status:	Connection established, waiting for welcome message...
Status:	Insecure server, it does not support FTP over TLS.
Status:	Connected
Status:	Retrieving directory listing...
Command:	PWD
Response:	257 "/" is current directory
Command:	TYPE I
Response:	200 Type set
Command:	PASV
Error:	Disconnected from server: ECONNABORTED - Connection aborted
Error:	Failed to retrieve directory listing

Looking at Monitor/ftp.log, I see:

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10/10/2015 4:05:32 AM 	>6-227 Entering Passive Mode (172,31,56,123,2,73)

(I'm assuming those are the data ports?)

Which is strange, since I have the FTP server set to use ports 500-599:

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//Listen port for FTP Server.
//Default port is 21
[FTPPort]
21

//Mininum port number for integrated ftp server to use for passive mode data channel
[FTPDataMinPort]
500

//Maxinum port number for integrated ftp server to use for passive mode data channel
[FTPDataMaxPort]
599

Thanks in advance for any help.

[Masher]

Did you restart the monitor after making the config change? Are the ports open in the firewall?

[soupcan]

Nevermind, that was indeed the issue. I checked it repeatedly before posting. Now I feel stupid.