failed to update to 1.88

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cpjet64
Posts: 4
Joined: Sun Dec 25, 2016 3:23 am

failed to update to 1.88

Post by cpjet64 »

currently running 1.871 and went to update to 1.88 like usual and after it relaunched the update it still says it is on 1.871. I restarted the server, uninstalled ugcc everything i can think of but it wont upgrade from 1.871 to 1.88. I downloaded the 1.88 exe from the site but upon installation it still says 1.871. please help...
cpjet64
Posts: 4
Joined: Sun Dec 25, 2016 3:23 am

Re: failed to update to 1.88

Post by cpjet64 »

also when i upgraded the first time I have to reapply my license.
cpjet64
Posts: 4
Joined: Sun Dec 25, 2016 3:23 am

Re: failed to update to 1.88

Post by cpjet64 »

not sure if it helps using server 2012r2
cpjet64
Posts: 4
Joined: Sun Dec 25, 2016 3:23 am

Re: failed to update to 1.88

Post by cpjet64 »

ok so i just deleted all of the files in the install folder and restarted again and it finally updated and is showing as the proper version.
Masher
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Re: failed to update to 1.88

Post by Masher »

There seems to be an issue with the update, it doesn't overwrite the ugcc.dll in Program Files\UGCC\UGCCPanel\bin.

I'm trying to find a way to reproduce the issue to ensure it gets fixed. If this occurs again please let us know and try deleting that file and run the upgrade again.
Masher
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