FTP Stuck on "Reading Remote Directoy"

Having problems with the panel? Have questions? Post here!
Post Reply
DHack
Posts: 3
Joined: Thu Jan 07, 2010 4:03 pm

FTP Stuck on "Reading Remote Directoy"

Post by DHack »

Hi Masher,

We installed using EzUGCC on Windows Server 2016. We have a license installed and activated.

I am trying to connect to the FTP using winscp and my client is getting stuck on "Reading Remote Directory".

I have the file tool turned on and I have "%Root%" as my root path. We are not using any remote servers. All game servers are on the same box as UGCC.

Any help would be appreciated.

Regards,
DHack

Masher
Site Admin
Posts: 3492
Joined: Thu Apr 20, 2006 2:54 pm
Location: America's Hearland
Contact:

Re: FTP Stuck on "Reading Remote Directoy"

Post by Masher »

I'd imagine it's firewall related. If you're using passive mode in the ftp client, you'll need to set a range of ports in the ugccmon.cfg to allow for passive transfers and open those in the firewall.

Does it work fine if you ftp in from the same computer that is running the monitor?
Masher
-----------
Please do not PM me unless asked to! We are a small company. If you have an issue or question it would be best to post it in the forums where it can help others in the future.

NEW Join our Discord!

DHack
Posts: 3
Joined: Thu Jan 07, 2010 4:03 pm

Re: FTP Stuck on "Reading Remote Directoy"

Post by DHack »

This looks promising. We can connect to FTP on the local machine just fine.

We found two config files in the EzUGCC folder and changed the range from 2000-2005 and opened the ports on the TCP firewall.

After rebooting the server we still have the same problem. Are we modifying the correct CFG file?

Masher
Site Admin
Posts: 3492
Joined: Thu Apr 20, 2006 2:54 pm
Location: America's Hearland
Contact:

Re: FTP Stuck on "Reading Remote Directoy"

Post by Masher »

No you need to edit the one in system32
Masher
-----------
Please do not PM me unless asked to! We are a small company. If you have an issue or question it would be best to post it in the forums where it can help others in the future.

NEW Join our Discord!

DHack
Posts: 3
Joined: Thu Jan 07, 2010 4:03 pm

Re: FTP Stuck on "Reading Remote Directoy"

Post by DHack »

Yep. We found that right before your reply. By opening the EzUGCC.exe

All is working now. THANK YOU!

Is there a set of ports you would recommend or a minimum amount?

Masher
Site Admin
Posts: 3492
Joined: Thu Apr 20, 2006 2:54 pm
Location: America's Hearland
Contact:

Re: FTP Stuck on "Reading Remote Directoy"

Post by Masher »

As many as you can spare. Ultimately depends on load.
Masher
-----------
Please do not PM me unless asked to! We are a small company. If you have an issue or question it would be best to post it in the forums where it can help others in the future.

NEW Join our Discord!

Post Reply