Squad Server Failing To Respond to Query

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Treatybreaker
Posts: 3
Joined: Sun Jan 19, 2020 10:05 pm

Squad Server Failing To Respond to Query

Post by Treatybreaker »

As the subject says, the Query function is not working for me currently for a Squad server; furthermore, RCON is not able to reach the server either and responds with the following: Error connecting to host: No connection could be made because the target machine actively refused it.
That screams a port issue, but I don't know what port I may have missed.

Relevant Panel Information
Panel Version: 2.14
OS: Windows Server 2016
Installation Method: EzUGCC
Database: sqlite

Port Information (This is set within the panel)
Game Port: 7787
Query Port: 27165
RCON Port: 21114

These are explicitly set to open on Windows Firewall both outbound and inbound

Squad Executable Args
start SquadGameServer.exe -log -fullcrashdump Port=7787 QueryPort=27165 FIXEDMAXPLAYERS=80 RANDOM=NONE
Battlemetrics can poll the Squad Server via 21114.

The monitor service is running.

Any help would be greatly appreciated.

Masher
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Location: America's Hearland
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Re: Squad Server Failing To Respond to Query

Post by Masher »

What query address are you using for the server? If you're using 127.0.0.1 and/or localhost, try changing it to the actual IP address.
Masher
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Treatybreaker
Posts: 3
Joined: Sun Jan 19, 2020 10:05 pm

Re: Squad Server Failing To Respond to Query

Post by Treatybreaker »

Sorry, should have mentioned the IP.

It currently points to the full server ip, not local/internal IPs and those did not result in a successful query either.

Masher
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Joined: Thu Apr 20, 2006 2:54 pm
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Re: Squad Server Failing To Respond to Query

Post by Masher »

Are external users able to connect to the server? If not is the server binding to the correct ports? TCPView can help you verify that https://docs.microsoft.com/en-us/sysint ... ds/tcpview

Are you using the windows firewall? If so are you using port based rules?

Are you behind a NAT firewall/router? If so use the internal IP of the server for the panel's query IP.
Masher
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Please do not PM me unless asked to! We are a small company. If you have an issue or question it would be best to post it in the forums where it can help others in the future.

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Treatybreaker
Posts: 3
Joined: Sun Jan 19, 2020 10:05 pm

Re: Squad Server Failing To Respond to Query

Post by Treatybreaker »

You're a hero! Well then... that kinda makes me feel a tad moronic as the solution you provided was in previous posts on this very forum...

I was behind a NAT router/firewall as ipconfig didn't match externally. It seems previously I targeted a VM adapter when setting my internal IPs and loopback etc. to try to hit a query and missed the eth1 adapter. I apologize for effectively introducing a duplicate into the forum, but I did get it working at least.

Thanks a million Masher!

Masher
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Posts: 3492
Joined: Thu Apr 20, 2006 2:54 pm
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Re: Squad Server Failing To Respond to Query

Post by Masher »

No worries, happens to the best of us. Glad it's working now!
Masher
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Please do not PM me unless asked to! We are a small company. If you have an issue or question it would be best to post it in the forums where it can help others in the future.

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