New users/installs don't need to do anything as these additions were added in the templates.
We set the default setting to Preferred if the panel/monitor does not see the setting in the configs. This will use encryption on the connection if available, otherwise fall back to an unencrypted connection. If this causes you issues, or you want a different policy to apply, you will need to:
Add the following to your Web Panel's Web.config, below <add key="dbname"..... >
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<add key="sqlsslmode" value="Preferred"/>
For the monitor, edit C:\Windows\System32\ugccmon.cfg Append the following to the database= configuration line:
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;sslmode=Preferred