time out on uploads

[markjclark]

Not sure if this is new or not but i have a new user and made account and he nor i can upload files over 4 mb with integrated upload system. it times out every time on both my servers.

[Masher]

The web servers timeout period is probably being hit before the file can be uploaded. I'd recommend that they use an FTP client.

[markjclark]

No i have a very fast upload on server and home other programs i have use do not time out at all.

[Masher]

You'll need to provide more details.

Is the file tool accessing files on the localhost, or a remote node/monitor? If you time it, does it timeout after a consistent amount of time?

[markjclark]

I have a php file upload tool on the same server local and an asp based tool for uploads they work fine no timeouts. Yes this is only on local i dont bother with remote right now.
And no the timeouts vary with file size or times vary.

[Masher]

Hmm, can you look in eventviewer and post any error messages from asp.net?

[markjclark]

Sorry missed your last post i looked at logs and no error at all just quits.
The connection was reset

Crome, firefox or ie same thing. Small files no problem at all.

[Masher]

It's the webserver. The amount of time the server waits for execution to finish is being hit before the file finishes uploading, thus it halts execution and gives you a timeout. That's why it works fine with small files.

[markjclark]

very odd not sure where i would edit this since the other asp upload works fine.

[Masher]

Are you using EzUGCC?

[markjclark]

Yes i am on windows server 2008

[Masher]

EzUGCC uses it's own web server, probably why your other stuff is working fine.

Try adding the following into your web.config in between the <system.web></system.web> tags. Tweak the executionTimeout setting. Default is 90 secs (1.5 mins). Maybe try 5 mins (300).

Code: Select all

<httpRuntime executionTimeout="90" maxRequestLength="4096" useFullyQualifiedRedirectUrl="false" minFreeThreads="8" minLocalRequestFreeThreads="4" appRequestQueueLimit="100" />