Monitoring Service won't start

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Lucas
Posts: 12
Joined: Tue Dec 01, 2009 5:20 pm

Monitoring Service won't start

Post by Lucas »

Hello,

I've installed my license and even restarted my Windows server and followed the instructions about the monitoring service not working, but whenever I start it it just says "Monitoring Service has started and then stopped blah blah blah, some services stop automatically if they have no work to do, blah blah blah"

Straight from the log file:
1/21/2010 2:26:28 PM UGCCMon Started (1.34) | Dbtype=sqlite | Interval=60000ms
1/21/2010 2:26:28 PM Running as user: NT AUTHORITY\SYSTEM
1/21/2010 2:26:28 PM License is not valid, monitor disabled
1/21/2010 2:29:07 PM UGCCMon Started (1.34) | Dbtype=sqlite | Interval=60000ms
1/21/2010 2:29:08 PM Running as user: NT AUTHORITY\SYSTEM
1/21/2010 2:29:09 PM License is not valid, monitor disabled
1/21/2010 2:29:51 PM UGCCMon Started (1.34) | Dbtype=sqlite | Interval=60000ms
1/21/2010 2:29:51 PM Running as user: NT AUTHORITY\SYSTEM
1/21/2010 2:29:51 PM License is not valid, monitor disabled
My Panel:
Confiuration Variables:
Licensed: True
Version: 1.34
DB Source: sqlite
Process User: NT AUTHORITY\SYSTEM
Mappath: C:\Program Files\EzUGCC\www
Host Name: >REMOVED<
Log folder: C:\Program Files\EzUGCC\logs
My license username is Lucas.
Masher
Site Admin
Posts: 3617
Joined: Thu Apr 20, 2006 2:54 pm
Location: America's Heartland
Contact:

Re: Monitoring Service won't start

Post by Masher »

Can you post your ugccmon.cfg file?

Should be in windows\system32

or windows\syswow64 on a 64bit OS.
Masher
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Lucas
Posts: 12
Joined: Tue Dec 01, 2009 5:20 pm

Re: Monitoring Service won't start

Post by Lucas »

//PLEASE NOTE: The // is not a real comment, the line immediately following the [setting] is used regardless
//whether it's prefixed with // or not

//Database Engine type to use--valid options are mysql, sqlite, and oledb (oledb is depreciated)
//sqlite uses a db3 file, while mysql uses MySQL
//Use the same database the panel uses
[DBEngine]
sqlite

//Database configuration string
//Make sure this points to the same DB the panel uses!!!!!!
//Example for mysql
//Database=ugcc;Data Source=localhost;User Id=root;Password=pw
//Example for sqlite
//Data Source=c:\program files\ugcc\ugcc.db3
//Example for oledb
//Provider=Microsoft.Jet.OLEDB.4.0;data source=c:\program files\ugcc\ugcc.mdb
[DBConfig]
Data Source=c:\program files\ugcc\ugcc.db3

//Where to save log file
[LogConfig]
c:\Program Files\UGCCMon

//Where to find the license file
[License]
C:\Program Files\UGCC

//How often to check that the servers are running
//You can use .5 for 30 sec checks, specify whole minutes otherwise
[ServerCheck]
1

//Enable HiResTimer? aka fps boosting
//Only works on windows
[HiResTimer]
True

//Email Payment reminders?
//This only needs to be enabled for one monitor on the system
[PayReminders]
False

//Send a copy of emails to bcc address?
//This setting will send a blind carbon copy of all restart notifications emails sent by the monitor.
[BccEmails]
False

//Enable remote/slave mode? This is requried if web portion of UGCC doesn't run on this computer.
//If set to False the rest of the settings below don't matter
[Remote]
False

//Port to listen on
[Port]
3432

//Shared Secret
[Secret]
Pass

//This is the ID number associated with this computer's server definition within UGCC
//Very important that this is set correctly if Remote mode is enabled
[ID]
3
Masher
Site Admin
Posts: 3617
Joined: Thu Apr 20, 2006 2:54 pm
Location: America's Heartland
Contact:

Re: Monitoring Service won't start

Post by Masher »

That's really wierd, the [LogConfig] and [License] settings should probably be
C:\Program Files\EzUGCC\logs

The [DBConfig] should probably be
Data Source=c:\program files\EzUGCC\DB\ugcc.db3

Did you install the monitor at some point in time from the manual install package?
Masher
-----------
Please do not PM me unless asked to! We are a small company. If you have an issue or question it would be best to post it in the forums where it can help others in the future.

NEW Join our Discord!
Masher
Site Admin
Posts: 3617
Joined: Thu Apr 20, 2006 2:54 pm
Location: America's Heartland
Contact:

Re: Monitoring Service won't start

Post by Masher »

I'd imagine after making these changes it should start right up.
Masher
-----------
Please do not PM me unless asked to! We are a small company. If you have an issue or question it would be best to post it in the forums where it can help others in the future.

NEW Join our Discord!
Lucas
Posts: 12
Joined: Tue Dec 01, 2009 5:20 pm

Re: Monitoring Service won't start

Post by Lucas »

All was installed through EzUGCC installation automatically. I've changed it to:
[DBConfig]
Data Source=C:\Program Files\EzUGCC\db\ugcc.db3

//Where to save log file
[LogConfig]
C:\Program Files\EzUGCC\logs

//Where to find the license file
[License]
C:\Program Files\EzUGCC\logs
It works now.
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