Fail to update

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MajorPainage
Posts: 223
Joined: Mon Jan 16, 2012 8:35 pm

Fail to update

Post by MajorPainage »

So I did the update the same as I always have, by downloading the ezugcc and running it, changing the port to suit what we use, and clicked on upgrade.
It went through all the steps and eventually the notes popped up.

Restarted the services and the panel doesn't say "Update 1.8.3 available" anymore, but now says "Update available at brainless.us".
Looking at the "About" page, it says we are still running 1.8.1.

Tried to run the update again, but the ezugcc installer crashes after about a minute or so with an exception error.

Here's the details:

Code: Select all

See the end of this message for details on invoking 
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.InvalidOperationException: Cannot process request because the process (1500) has exited.
   at System.Diagnostics.ProcessManager.OpenProcess(Int32 processId, Int32 access, Boolean throwIfExited)
   at System.Diagnostics.Process.GetProcessHandle(Int32 access, Boolean throwIfExited)
   at System.Diagnostics.Process.Kill()
   at UGCC_Apache_Installer.Form1.manageServices(Boolean start)
   at UGCC_Apache_Installer.Form1.button3_Click(Object sender, EventArgs e)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ButtonBase.WndProc(Message& m)
   at System.Windows.Forms.Button.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5485 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v2.0.50727/mscorlib.dll
----------------------------------------
EzUGCC
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Users/ADMINI~1/AppData/Local/Temp/2/RarSFX0/EzUGCC.exe
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5491 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5485 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5492 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.ServiceProcess
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5483 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.ServiceProcess/2.0.0.0__b03f5f7f11d50a3a/System.ServiceProcess.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.


We have also updated the entire VDS and still same issue.
Not sure where to go from here.
Last edited by MajorPainage on Thu Sep 29, 2016 3:10 pm, edited 2 times in total.
MajorPainage
Posts: 223
Joined: Mon Jan 16, 2012 8:35 pm

Re: Fail to update

Post by MajorPainage »

Also looking at the services page, UGCCMon is stuck on starting and I can't do anything with it. All options unavailable.
But I do see it running.
MajorPainage
Posts: 223
Joined: Mon Jan 16, 2012 8:35 pm

Re: Fail to update

Post by MajorPainage »

So I ran the EZUGCC update again, and it's not stopping the UGCCMon, so I force stopped it and the updater continued on, but still isn't updating from 1.8.1.

And looking in services, UGCCMon still shows as starting even though it is running.
Masher
Site Admin
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Location: America's Heartland
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Re: Fail to update

Post by Masher »

I verified 1.83 is downloaded from the download page for EzUGCC. Try stopping both services (ugccmon and ugcc-www). Redownload EzUGCC and rerun upgrade making sure you're running the newly download EzUGCC and not an older downloaded one.
Masher
-----------
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MajorPainage
Posts: 223
Joined: Mon Jan 16, 2012 8:35 pm

Re: Fail to update

Post by MajorPainage »

So I killed the processes in the task manager.
I then refresh the services page to see both items are definitely stopped.
I downloaded a fresh copy of ezugcc and ran it.
It took maybe 5-10 secs and it was finished. It appears to be going too fast to actually update as previous versions have.
Restarted all the services, and the ugccmon service still sits on starting.
Go to the panel and still says there is an update and the about page shows ver. 1.8.1

I killed the ugccmon service and started it from the services page.
It takes for ever for the progress bar to climb, and it eventually pops up an error screen:

Windows could not start the UGCCMon service on Local Computer
Error 1053: The service did not respond to the start or control request in a timely fashion.

If the ugccmon isn't starting, would that cause the incorrect ver and the update message?
And how would I repair the ugccmon is it's bugged?

Thanks
Masher
Site Admin
Posts: 3617
Joined: Thu Apr 20, 2006 2:54 pm
Location: America's Heartland
Contact:

Re: Fail to update

Post by Masher »

Is the install to path correct in the EzUGCC installer/updater?
Masher
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Masher
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Location: America's Heartland
Contact:

Re: Fail to update

Post by Masher »

Send me a PM with RDP info to your server and I'll take a look at it.
Masher
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Please do not PM me unless asked to! We are a small company. If you have an issue or question it would be best to post it in the forums where it can help others in the future.

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MajorPainage
Posts: 223
Joined: Mon Jan 16, 2012 8:35 pm

Re: Fail to update

Post by MajorPainage »

Sent.
Masher
Site Admin
Posts: 3617
Joined: Thu Apr 20, 2006 2:54 pm
Location: America's Heartland
Contact:

Re: Fail to update

Post by Masher »

Check your pms....
Masher
-----------
Please do not PM me unless asked to! We are a small company. If you have an issue or question it would be best to post it in the forums where it can help others in the future.

NEW Join our Discord!
MajorPainage
Posts: 223
Joined: Mon Jan 16, 2012 8:35 pm

Re: Fail to update

Post by MajorPainage »

Sent. Sorry. Brain fart.
MajorPainage
Posts: 223
Joined: Mon Jan 16, 2012 8:35 pm

Re: Fail to update

Post by MajorPainage »

Also just noticed something weird.
It first said "UGCC 1.8.3 is available",
then after I did the update yesterday, it only "Update available at brainless.us".
Now today the first time I went on it said "Update available at brainless.us",
but tonight it now says "UGCC 1.8.3 is available".

Odd shit.
MajorPainage
Posts: 223
Joined: Mon Jan 16, 2012 8:35 pm

Re: Fail to update

Post by MajorPainage »

Thanks for the fix.
Masher
Site Admin
Posts: 3617
Joined: Thu Apr 20, 2006 2:54 pm
Location: America's Heartland
Contact:

Re: Fail to update

Post by Masher »

No problem. Working ok?
Masher
-----------
Please do not PM me unless asked to! We are a small company. If you have an issue or question it would be best to post it in the forums where it can help others in the future.

NEW Join our Discord!
MajorPainage
Posts: 223
Joined: Mon Jan 16, 2012 8:35 pm

Re: Fail to update

Post by MajorPainage »

Working but I have another problem.
Going to start a new thread for it.
MajorPainage
Posts: 223
Joined: Mon Jan 16, 2012 8:35 pm

Re: Fail to update [Solved]

Post by MajorPainage »

Actually it was related. ugccmon wasn't on so servers were not starting on complete server restarts.
Seems it somehow was set to manual start. Changed it to auto start and restarted the server and appears all is fine now.
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